Coffee Sales (US-based Sales Company)
Sales Associate / Virtual Assistant
(September 2021 - January 2022)
- Worked in an outbound call center making in possible leads aiming for appointment setting alongside providing information to prospective clients promptly on the company's vision and products.
- Blended technical and professional customer service to leads with excellent listening and communication skills while creating empathy and trust in the prospect.
- Able to adapt to change while maintaining attention to detail and organization and having computer literate skills that enabled navigating through the CRM used.
- Excellent verbal and written communication skills allow me to be self-sufficient and work independently.
Mokuteki LLC (US-Based Marketing Agency)
Customer Service Specialist / Social Media Engager (December 2020– August 2021)
- Responded to customer inquiries quickly, directly, and concisely through messages and
- Provided accurate and appropriate information in response to customer inquiries alongside booking possible clients for appointments in the client’s business.
- Awarded as the first employee in the call center department of the company to be included in the Employee Appreciation Month.
Mantalaan Publication
Graphic Designer / Photographer (December 2018 – August 2020)
- Procured custom design layouts for the newspaper in two consecutive launches of the publication.
- Photographed pageant shoots and portraiture in magazine layouts.
- Managed and overlooked graphic designs for the publication in their launch.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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