Property Management VA/Admin Assistant/Graphic Design

I am a dedicated Property Management Virtual Assistant with over three years of experience in guest communication, reservations, and maintenance coordination for vacation rentals and residential properties. Skilled in managing guest inquiries, issue resolution, and property upkeep across platforms like Airbnb, VRBO, Booking.com, and Guesty, I have played a key role in achieving Superhost status on Airbnb through exceptional responsiveness and service. Organized, detail-oriented, and adaptable, I thrive in fast-paced environments, ensuring seamless operations and outstanding guest experiences.

I have extensive experience in short-term rental management, specializing in guest communication, booking coordination, and property maintenance to ensure exceptional guest experiences. I have managed reservations and inquiries across platforms like Airbnb, VRBO, and Booking.com, maintaining a high response rate and guest satisfaction, which contributed to achieving Superhost status on Airbnb. My expertise includes coordinating cleaning and maintenance services, handling guest issues promptly, optimizing listings for maximum occupancy, and ensuring compliance with rental policies. With strong problem-solving skills and attention to detail, I help property owners maximize their rental revenue while delivering top-tier hospitality.