Chat & Email Support / Virtual Assistant / Content Moderator

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

February 25th, 2025 (yesterday)

Member Since

December 30th, 2021

Profile Description

Customer Support Specialist (Chat & Email Support) / Data Entry/Transcriptionist / Content Moderation / Virtual Assistant

Why should you hire me?

I have work experience of almost 10 years in the BPO industry:
• Content Moderator - about 4 years
• Menu Transcriptionist - 2 years (more than 6 months as POC/SME)
• Customer Service Representative (Chat & Email Support) - about 4 years

I also have remote work experience of about a year:
• Virtual Assistant (6 months)
• Customer Support Specialist (5 months)

I've always strived for excellence since the day I started working, resulting in awards, incentives, and recognition, as well as being one amUpgrade to see actual infost the many to handle different projects for a high chance of being a successful one. I assure you that I'll always provide my 101% and the best quality of work on any task.

I have an above-average typing speed that ranges from 85 to 105 WPM (words per minute). I'm a very computer-literate person and can work on multiple tasks at the same time.

Additional info about myself, I'm an avid gamer as well. I've always been fond of playing video games since I was little and willing to test games if given a chance.

• Passionate
• Efficient
• Hardworking
• Multitasking
• Critical Thinker
• Problem Solving
• Easy to adapt
• Fast learner
• Good listener
• Optimistic
• Resourceful

My expertise:
• Quality Assurance
• Customer Support
• Chat Support
• Email Support
• Data Encoding
• Data Research
• Data Transcribing
• Content Moderation

Tools that I have used related to my expertise:
• Zendesk
• Intercom
• Slack
• Upgrade to see actual info
• Notion
• Atlas
• Zoom
• Gmail
• Google Drive
• Google Docs
• Google Sheets
• Google Forms
• Google Meet
• Google Workspace
• Google Chat
• Google Hangouts

If the job isn't part of my expertise or the tools I use, you can always let me know. I'm always willing to learn new things.

I am looking forward to helping you with those tasks that you will assign to me and be part of your team/company.

Thank you for taking the time to check and read my profile. I appreciate it! Stay safe! Take care!