Logistics Specialist | Operations Manager
Efficiently coordinated driver communication by calling/texting for ETA/ETD to pickup/delivery, ensuring timely updates.Managed shipment tracking using TMS (Transportation Management System), consistently updating records and identifying any discrepancies or delays.Detected and addressed issues or inconsistencies with shipments, resolving them proactively or escalating to the appropriate team or customer.Created and routed shipments within the TMS system, optimizing routes base