Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Associates degree

Last Active

November 25th, 2024 (2 days ago)

Member Since

October 27th, 2021

Profile Description

VA for Stem Cell Clinic (Oct 2023 - Present)
Onboarding Patients
Updating patient and payment tracker

TPG Telecom - Orchid CyberTech Services Inc.

Service Delivery Case Manager (2019 – October 2023
• Coordinate with customers regarding installation appointment.
• Handles escalated calls and complaints from NBN, Home Broadband and FTTB customers and other
department.
• Updates customers preferred appointment if not available on the given schedule

Logistic Officer (2013 – 2019)
• Coordinates with clients and provide solutions to real time product and services issues.
• Investigates and analyzed orders that are being rejected. Ensures that all possible solutions are
being offered to the client to provide the service.
• Coordinates with third party providers regarding effective and real time solutions to order issues.
• Generates and create reports that are important in making relevant work-related decisions.
• Handles escalated cases of other teaUpgrade to see actual infombers and leading a small group of people in our day-today operations.

Customer Service (2010 – 2013)
• General product/service concerns.
• Updating accounts information.
• Billing disputes and inquiries