I have a total of 9 years worth of experience in the BPO industry working for several types of fields such as Sales inbound representative for a US based hotel reservation, I also worked as a customer service advocate for several accounts like postpaid telco in Australia & postpaid telecommunications company based in the United States. I have handled billing on all of these experiences. I was able to work as a technical support representative for a US-based cable company, my main role is to walk subscribers through the step-by-step troubleshooting process depending on their concern.
Recently I have ventured the freelancing world, I have worked as an Appointment setter and Lead generator and in relation to your available position I was able to work as a Social Media Engager, I will use the skills I have embodied to achieve better business both for me and the management. Knowing that I can contribute directly to the success of the company will surely give me great job satisfaction and an overall sense of accomplishment.
With my experience and my ability to learn fast and adapt to changes I am confident that I am well equipped to help you grow your business. I am keen to details and can get along with people easily. I can keep up with the trend and one of my skills is to profile each individual on how will I approach them, I am used to knowing all my prospects first in ways that I can do, like checking their public profile and get more information. In getting their attention I tailor-fit it to their personality. I always work with integrity so working remotely will not be an issue.
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