Customer
Service Representative with 6+ years of experience in BPO, under healthcare, including
sales, technical support “both chat and voice”, and customer care. I am
familiar with major customer service software, conflict resolution and possess
a positive attitude in interaction with customers. I always
with people, so that is why this is the kind of career that I chose to be with.
Experience: 2 - 5 years
I work as a healthcare Associate in Horizon BlueCross for 4 years. We provide benefits and educate healthcare providers about the customer's benefits and claim denial.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 6 months - 1 year
Worked as a full-time technical support for voice and was transferred to chat support after a few months. Resolving technical concerns of customers such as no internet connection and providing customers troubleshooting steps to fix the issue.
Experience: Less than 6 months
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