General / Executive Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Not Specified

Last Active

November 23rd, 2024 (yesterday)

Member Since

May 31st, 2021

Profile Description

Hi, I’m Upgrade to see actual info Upgrade to see actual info Upgrade to see actual infoña, a results-driven General/Executive Virtual Assistant with a strong background in workforce analytics, customer service, and administrative support. My experience as a Workforce Real-Time Analyst and Customer Service Representative has honed my skills in communication, problem-solving, and operational efficiency, making me a reliable partner for your business needs.

I also have experience working with Shopify, assisting in product management, and supporting e-commerce operations. My combination of technical expertise, customer-centric mindset, and organizational skills ensures I can handle a variety of tasks efficiently and professionally.

Key Skills:
Administrative Support: Calendar and email management, scheduling, organizing meetings, and maintaining structured workflows.

Data Analysis & Reporting: Expertise in analyzing performance metrics, creating detailed reports, and providing actionable insights for process improvement.

Customer Service Excellence: Skilled in managing customer inquiries, resolving issues, and maintaining a high standard of service to build trust and satisfaction.

Workforce Management: Proficient in real-time monitoring, adjusting workflows, and ensuring optimal team performance.

Task Prioritization: Exceptional ability to manage multiple priorities, meet deadlines, and adapt to changing needs.

Shopify Support: Experience with product uploads, inventory tracking, and basic e-commerce operations.

Communication: Strong verbal and written communication skills for client interactions, team collaboration, and stakeholder engagement.

Technical Tools: Proficient in tools like Google Workspace, Microsoft Office, CRM software, and project management platforms such as Asana or Trello.

I am committed to delivering high-quality support tailored to your unique requirements. Whether you need assistance with administrative tasks, data analysis, or customer service, I am here to help your business thrive. Let’s collaborate and achieve great results together! 

My CV: Upgrade to see actual info

Link of my sample work: Upgrade to see actual info