Francis

Executive Assistant, Data Entry and Research, SEO

80 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $4.00/hour ($352.00/month)

College Level

Last Active

February 15th, 2025 (4 days ago)

Member Since

May 14th, 2021

Profile Description

I will be the cornerstone of customer experience, providing outstanding service and support to ensure every interaction is positive and impactful. My role will involve addressing customer inquiries, resolving issues efficiently, and contributing to the continuous improvement of our customer service processes. I can also provide administrative support, handle tasks such as scheduling appointments, managing emails, organizing files, and coordinating virtual meetings.

Top Skills

Experience: 5 - 10 years

An expert in handling email-based inquiries with over six years of experience. Adept at providing clear, concise, and empathetic responses to ensure customer satisfaction. Proven track record of troubleshooting, problem-solving, and delivering exceptional service in fast-paced environments.

Experience: 2 - 5 years

Skilled in providing real-time assistance via chat platforms. Great at managing multiple chat interactions simultaneously while delivering accurate and timely solutions. Known for exceptional communication skills, quick problem-solving abilities, and a commitment to enhancing customer satisfaction.

Experience: 2 - 5 years

Detail-oriented with over three years of experience in accurately inputting, updating, and managing data. Known for exceptional attention to detail, high typing speed, and proficiency in data management systems. Adept at maintaining data integrity and delivering quality results under tight deadlines.

Other Skills

Experience: 1 - 2 years

Dedicated Technical Support Specialist with two years of experience in diagnosing and resolving complex technical issues. Adept at providing clear and effective solutions to ensure customer satisfaction and system performance. Known for exceptional problem-solving skills, technical proficiency, and a customer-centric approach.

Experience: 5 - 10 years

Great in managing high-volume inbound and outbound calls. Proven track record of enhancing customer satisfaction and contributing to team success through effective communication and problem-solving skills. Adept at delivering exceptional customer service, resolving complex issues, and maintaining a positive demeanor under pressure.

Experience: 5 - 10 years

Results-driven individual who values enhancing sales team efficiency and optimizing customer interactions. Skilled in managing sales data, coordinating with clients, and providing actionable insights to drive revenue growth. Proven ability to support sales initiatives through exceptional organizational and communication skills.

Experience: 1 - 2 years

Highly organized in managing emails and in overseeing and optimizing email communication processes. Proficient in handling high volumes of emails, ensuring timely responses, and implementing strategies to enhance productivity and customer satisfaction. Known for strong organizational skills, attention to detail, and effective communication.

Basic Information

Age
27
Gender
Female
Website
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Address
Mandaluyong, Mandaluyong
Tests Taken
IQ
Score:  125
DISC
Dominance: 39
Influence: 29
Steadiness: 27
Compliance: 5
English
B2(Upper Intermediate)
Government ID
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