Experienced Virtual Paralegal in a law firm that deals with
bankruptcy. Sets appointment for consultation, managing attorney's calendar,
manage and organizes
Assists attorneys and clients with the pre filing documentations, post filing
documentations and on-going issues with their cases.
Tools used are Hubspot, Bestcase, Lawpay, Casenet, Google
Apps, Ring Central
Experienced as Customer Support role of a third-party gift
card provider for a lot of merchants. Handles inquiry calls, live chat, and
Tools used are Zendesk, Microsoft Apps, Slack
Experienced in Account Associate assigned in retention
department for a major Telco account in USA.
Experienced in Technical Support role in a networking device
brand. Tasks are but not limited to: answering phone calls and assist customers
providing manual guide to install and troubleshoot their devices.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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