Passion for Excellence, Innovation, and Care.
- Virtual Assistance
- Administrative Support
- Social Media Management
- Content Writer
- 5 years of experience in Customer Service, Technical Support and Financial Care
- Bachelor Degree in Accounting Technology
- Has a BIG heart for your success
I have a great passion for working as a Virtual Assistant with excellence and integrity. I have over 3 years of experience in the BPO industry working in customer service, technical support, and financial care before jumping into the world of freelancing. I am well versed in all areas of administrative work. I also have experience in managing social media accounts for non-profit organizations and personal purposes.
With this set of experiences, I develop the commitment to provide productive results effectively and efficiently and customer satisfaction is my priority. I am highly organized and able to multitask and work well with fast-paced directions and instructions. I am tech-savvy and always alert to learn new things to improve my skill and my work.
The following are the skills I can provide for you:
1. SOCIAL MEDIA MANAGEMENT
• Set-up Social Media Accounts
• Manage and update Social Media Accounts
• Tracking of Social Media Accounts
•
• Posting and Scheduling
•
• Content writing
• Content planning
• Collating and Interpreting Insights
• Managing and Increasing Your
• Uploading Videos on YouTube
• Moderating YouTube Comments
• Uploading Videos to other Video Sharing Sites / Social Media
• Answer inquiries and Messages on All Channel & Profiles
• Create SlideShare Presentations
• Joining SMM groups and interacting
• Increasing followers
2. SEO
• Keywords
• Content research
• Content posting
• Syndication to social media sites
• Forum commenting
• Press release
• Blog commenting
• Video commenting
• Site registration
• Blogging
3.
• Creating a New List in
• Adding and Removing Subscribers from Lists
• Creating and Scheduling Broadcast
• Editing Follow-up
• Creating
• Editing / Proofreading
4. GENERAL VIRTUAL ASSISTANT
• Data Entry
• Transcription,
• Internet Research
• Forms Creation
• Executive Assistance
• Making Reports (Creating basic reports (reports on weekly tasks, deliverables, sales)
• Sending Invoices
• Project Management & Training Tasks
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• Setting up Autoresponders (Aweber, Mailchimp)
• Booking appointments with clients
• Following up with clients/customers (sending thank you and other reminder
• Calendar Management
• File Management (organizing files using Dropbox, etc.)
• Database building (eg. updating
• Research on certain topics for blog posts, newsletters, or others
• Personal errands (purchasing gifts for loved ones/family members online)
• Hotel and Flight Booking
• Bookkeeping and Accounting Tasks
• Taking down minutes of meetings
• Preparing Slideshows (PowerPoint Presentations)
• Liaison between you and other tea
• Recruitment (source for other tea
• Answering support tickets (with the use of Zendesk)
• Dropbox / Google Drive Organization
• Creating / Managing Spreadsheets
• Preparing PowerPoint / Keynote Presentations
• PDF Conversion, Splitting and Merging
Feel free to contact me, It'll be an honor to serve you!
Blessings,
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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