Sheila

General Virtual Assistant / Customer Service Representative

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Overview

Looking for part-time work (6 hours/day)

at $5.00/hour ($660.00/month)

Associates Degree

Last Active

February 27th, 2025 (yesterday)

Member Since

July 11th, 2020

Profile Description

*1-year experience as Customer Service Specialist and Product Lister (Handling Amazon US, eBay, and Walmart stores of my client)
*6-months part-time Content Writer
*7-months as Technical Support Representative in AT&T Uverse (Under Alorica Upgrade to see actual infopany)
*1-year as Customer Service Representative in PayPal UK (Under Alorica Upgrade to see actual infopany)
*1-year as Seller Support Representative in Amazon US (Under Alorica Upgrade to see actual infopany)
*6 months as an Office Assistant in House Technology Industries Plt. Ltd.

My SKILLS and KNOWLEDGE:
- Inbound / Outbound Call Handling
- Use Zendesk
- Use Shopify
- Use Amazon Seller Central
- Data Entry
- Product Researcher
- Live chat support
- Basic Photoshop
- Ebay Lister

SPECIALIZATION:
- Customer Service
- Phone Etiquette
- Writing and answering emails
- Amazon FBA Product Research
- Data Entry

Tools:
- Microsoft Office
- Google Spreadsheet
- Amazon Seller Central
- Zendesk
- DSM Tool
- Auto DS Tool
- Yaballe Tool
- Tawk
- Zik Analytics

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Phone Support » English Speaking

Other Skills

E-Commerce » Inventory Management » Quality Control

Customer Support » Technical Support

Customer Support » Phone Support

Office and Administration » Translation

Real Estate » Appointment Setting

Customer Support » Forum Community Moderation

Customer Support » Sales Support

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Office and Administration » Email Management

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Basic Information

Age
33
Gender
Female
Website
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Address
Gen. Trias City, Cavite
Tests Taken
IQ
Score:  128
DISC
Dominance: 9%
Influence: 15%
Steadiness: 38%
Compliance: 38%
English
C2(Advanced/Mastery)
Government ID
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