Technical Support Representative | Mechanical Engineer

Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

Bachelors degree

Last Active

February 23rd, 2025 (2 days ago)

Member Since

July 8th, 2020

Profile Description

Work Experience:

Technical Support Representative ( July 2024 - March 2025 )
TELUS Digital Philippines

- Handles user inquiries and problems via phone calls, chats and email/post.
- Assisting user in creating the layout, structure and visual appearance of their
websites.
- Helping user improve their website by using content marketing, social media
promotion, paid advertising and performance analytics.
- Helping user in implementing website elements and meta tags to improve search
engine ranking.

Associate Design Engineer ( February 2024 - June 2024 )
Philippine EDS Techno – Service, Inc.

- Customer drawing creation.
Prepare customer drawings according to customer and internal specifications. 
- Analyze/prepare design change requests according to internal and customer
specifications. 
- Identify complex design problems, conduct root-cause failure analyses, and
anticipate production issues.

Customer Service Representative ( September 2022 - February 2024 )
 Alorica Inc.

- Listen to customers' concerns, issues and questions. 
- Resolve customers' concerns and answer customers' questions to my best ability. 
- Maintain a positive attitude and calmly respond to customers' complaints. 
- Open new customer accounts. 


Here are the skills that I can offer to you:

Computer skills: Proficient in Microsoft Word and Excel, Canva, PowerPoint
Knowledge in Google Sheets, Slides, Docs
Basic Photo & Video Editing
Technical Support
Customer Support
Problem Solver 
Detail Oriented 
AutoCAD
SOLIDWORKS  
Basic Knowledge in Python 
Basic Knowledge in SQL
Internet & Computer Savvy
Knowledge in SEO
Familiarity with Google Search Console, Google Analytics
Wix website editing
Knowledge in Wix Automation, CRM, Wix Forms