I have extensive experience providing training and quality support within the logistics and forwarding industry. My expertise includes conducting audits, data analysis, report and presentation development, and creating and maintaining standard operating procedures (SOPs). I specialize in process flow and flowchart creation, presenting these to business partners, and recommending business improvement tools to enhance operational efficiency.
Additionally, I conduct time and motion studies, root cause analysis (RCA), and facilitate onboarding and refresher training for agents. I also engage in global client communications to ensure seamless coordination.
Beyond my logistics expertise, I have graphic design and video editing skills, utilizing tools such as Canva, Figma, Photoshop, and Adobe Premiere to create high-quality visual content.
You can view my portfolio here:
Experience: 10+ years
Reporting, Pivot, Charts, Formulas, Data
Experience: 10+ years
Microsoft Office, Google Suite
Experience: 10+ years
SOP Documentation, Process instruction guides, Process Flow Charts, E-Learning documentation
Experience: 10+ years
MS Outlook
Experience: 10+ years
Experience: 2 - 5 years
Audit, Performance reports and presentations, Time and motion study, reporting tools
Experience: 10+ years
Ocean freight and Air freight, Cargowise, CRM, Arrival Notice, ISF, Invoice, Billing, Incoterms, Shipping Documents
Experience: 2 - 5 years
Canva, Figma, Photoshop
Experience: 2 - 5 years
Excel formulas, pivot, charts, reports, presentation
Experience: 10+ years
Experience: Less than 6 months
Experience: 2 - 5 years
Excel formulas, pivot, charts, reports, presentation
Experience: 2 - 5 years
Certified Six SIgma Yellow Belt
Experience: 1 - 2 years
On-boarding training, Process and refresher trainings
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