Hire top-tier Process Improvement experts

With 14 years of experience in customer service and administrative support, I specialize in streamlining operations, managing high-volume client interactions, and enhancing organizational efficiency. My expertise spans the telecommunications, financial, and insurance sectors, where I have successfully handled scheduling, reporting, and documentation while driving process improvements. As a former Business Unit Supervisor in an insurance account, I managed escalations, facilitated claims processi

Good Analytical Skills. Fast learner. Can work independently with effective time and task management. Proficient in Microsoft Word, Excel, and PowerPoint. Excellent problem-solving skills. Excellent communication skills both written and oral.

Certified for Six Sigma (Green belt), Quality Manager, Process Improvement, Technical writer, Proof-reader, Manufacturing Engineer, Process documentation.

“Streamlining logistics and solving challenges with a customer-first mindset.” With a proactive approach, I specialize in optimizing processes, enhancing efficiency, and ensuring seamless logistics operations. My goal is to drive cost savings, improve workflows, and deliver outstanding customer service.Technical Skills & Expertise: ? Import/Export Documentation – Ensuring smooth customs clearance with accurate documentation. ? Logistics Coordination (3PL Manag

Experienced Process Improvement Analyst with a background in quality assurance, research, and customer service. Skilled in report generation and analysis, coaching and mentoring, and collaborating across teams. Passionate about continuous learning and problem-solving, with experience in remote teams and global workforce dynamics

A Process Improvement Analyst works at a detailed level to understand how processes work and interact with each other to support the delivery of targeted client experience. The primary objective of this position is to pinpoint areas where enhancements in process efficiency, quality, or risk management are possible.

Experienced Quality Assistant Manager in a BPO Industry with a Proven Track RecordHello! I’m an accomplished Quality Assistant Manager with over 7 years of experience driving quality improvements and ensuring operational excellence in diverse industries. My background encompasses a strong blend of quality assurance, process optimization, and team leadership.Key Strengths:Quality Assurance Expertise: Proficient in developing and implementing quality management

With a strong background in financial management and keeping an eye for details, I am confident in my ability to contribute effectively to your team.

Customer Service, Module Creation and Development, Process Improvement, Facilitation, Communication Coaching, Telecommunication and Utility, Email Management and Chat Support, Quality Assurance, Freight Forwarding, Data Entry and Database Management, Telephone Support, MS Office, Performance and Project Management, Property Management, and Home Loan Administration

• Have a high knowledge in Sales operations B2B, Order to cash and billing.• Very good in Quality check• Very good in internal controls or audit• Proficient in using Salesforce.com and its functions• Proficient in using SAP, SAP Scripting GUI• Very flexible in shifts• Have a great knowledge on Order Management and Order Fulfillment.• Proficient and have a clear understanding in ticketing request system• Proficient in using Microsoft Outlook and its