Profile Description
I’m Upgrade to see actual info, a highly skilled eCommerce Merchandising Manager and Virtual Assistant with 15 years of experience helping businesses enhance their online presence. My goal is to support you in scaling your operations by handling day-to-day tasks such as product listings, customer service, market research, and SEO.I am proficient in managing platforms like Shopify, Amazon, eBay, and Walmart, where I handle product listings, order processing, inventory management, and customer service to ensure smooth operations. My expertise in SEO and market research enables me to optimize your online presence with effective keyword research, on-page optimization, and competitor analysis, driving greater visibility and sales. Additionally, with extensive experience in customer service, I provide responsive support across email, phone, and chat, creating a positive and efficient experience for your customers.I also offer administrative support to keep your business organized, including tasks like data entry, document management, and email handling. For social media and content management, I assist with content creation, social media management, and basic photo editing using tools like Photoshop and Canva to engage your audience and elevate your brand.My mission is to be a reliable extension of your team, committed to delivering exceptional results with a strong focus on efficiency, reliability, and professionalism. I’m here to support your business every step of the way, whether it's improving operational processes, boosting online visibility, or ensuring excellent customer service.Let’s work together to take your business to the next level!