Current Employment Status:
Hired Full Time on Aug 27, 2024

Daphnie

Amazon Virtual Assistant

85 ID PROOF
Verified
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mark as hired

Overview

Looking for full-time work (8 hours/day)

at $20.00/hour ($3,520.00/month)

Bachelors degree

Last Active

November 23rd, 2024 (2 days ago)

Member Since

March 13th, 2020

Profile Description

Throughout my career, I have honed my expertise in customer support, email and chat handling, and telemarketing. My experience includes working with tools like Freshdesk, Gorgias, Shopify, CRM systems, and Aircall to streamline operations and enhance customer satisfaction. Additionally, I have extensive knowledge of resolving PayPal disputes and chargebacks, ensuring smooth and professional interactions with clients and vendors alike.Some highlights of my qualifications include:Exceptional Communication Skills: Adept at addressing inquiries and resolving issues efficiently.Attention to Detail & Problem-Solving: Ensuring accuracy and quick resolutions for customer concerns.Experience in eCommerce: Handling order tracking, cancellations, memberships, and product Upgrade to see actual info my previous roles, I have consistently received positive feedback for my ability to address customer concerns effectively and professionally. I thrive in dynamic environments, ensuring that all deliverables meet and exceed expectations.I would love the opportunity to contribute to your business's success. Let’s discuss how my skills and experience can align with your goals. I am confident that I can deliver exceptional support tailored to your specific needs.

Top Skills

Real Estate » Lead Generation

Customer Support » Sales Support

Customer Support » Phone Support » English Speaking

Other Skills

Marketing » Copywriting

Customer Support

Office and Administration » Transcription

Office and Administration » Data Entry

Accounting

Advertising » Amazon Ads

SEO

Customer Support » Email Support

Office and Administration » Microsoft Excel

Marketing » Social Media Management » Social Media Marketing

Office and Administration » Email Management

Basic Information

Age
29
Gender
Female
Website
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Address
san jose del monte, Bulacan
Tests Taken
IQ
Score:  125
DISC
Dominance: 31%
Influence: 16%
Steadiness: 36%
Compliance: 18%
English
C2(Advanced/Mastery)
Government ID
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