Current Employment Status:
Hired Part Time on Dec 16, 2024

Charina

Virtual Assistant | Customer Support Rep

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

High school diploma

Last Active

February 18th, 2025 (3 days ago)

Member Since

February 20th, 2020

Profile Description

I began my career in administrative duties at an Electronics company, where I developed strong organizational skills. Transitioning to a small cable company, I embraced diverse roles from Customer Support to Marketing and even dabbled in video editing. With a small team, I took on various tasks beyond my job title, finding fulfillment in exploring new responsibilities. 

Now, as a Shopify VA, I excel in customer support, email management, and social media responses. I efficiently organize company files and update spreadsheets for Google ads. 

Additionally, I enjoy creating email marketing images, crafting social media content, and writing copies to enhance our online presence.

Top Skills

Customer Support » Email Support

Experience: 1 - 2 years

My experience as a Customer Support Specialist across various brands has equipped me with expertise in tools such as Zendesk, MS Outlook, Gmail, and social media messaging platforms. I am committed to delivering exceptional service and tailoring solutions to meet each customer's unique needs.

Customer Support » Social Media Moderation

Customer Support » Phone Support » English Speaking

Other Skills

Office and Administration » Calendar Management

Experience: 1 - 2 years

Skillfulness in scheduling and organizing using platforms like Google Calendar, Calendly, and Asana.

Office and Administration » Email Management

Office and Administration » Personal Assistant

Marketing » Copywriting

Marketing » Social Media Management » Facebook marketing

Marketing » Social Media Management » Instagram marketing

Customer Support

Office and Administration » Data Entry

Experience: 2 - 5 years

Skilled at accurately typing and organizing information into computer systems. I pay close attention to details and work efficiently to complete tasks on time.

Marketing » Social Media Management » Social Media Marketing

Office and Administration » Travel Planning

Office and Administration » Communication

Experience: 1 - 2 years

Experienced in leveraging email communication tools such as iCloud, Microsoft Outlook, Zendesk, and Gmail.

Basic Information

Age
37
Gender
Female
Website
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Address
Paracale, Camarines Norte
Tests Taken
IQ
Score:  123
DISC
Dominance: 23
Influence: 20
Steadiness: 27
Compliance: 31
English
C1(Advanced)
Government ID
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