VIRTUAL ADMIN ASSISTANT - UK Property Management

Hi, thanks for checking out our job posting!


WHY YOU’LL LOVE WORKING WITH US…

I’m Emma, a solo entrepreneur that has been in the property industry for a long time now. I’m looking for a new team member to help me manage my properties.

When you start working with me, you will feel welcomed, supported and valued.

You will be encouraged to develop yourself professionally and contribute to improving business processes. Once you’re settled in, your responsibilities will grow and your work will become more rewarding and varied including personal assistant duties like arranging and researching travel plans.

You will be part of a friendly, supportive environment, and when you show yourself to be a great team member, you’ll be promoted to a position worthy of your abilities.

If you want to join my established and growing business I welcome you to apply and show me what you can do.


THE ROLE WE ARE HIRING FOR

You’ll be responsible for making things happen behind the scenes so that our tenants have a remarkable experience.

Working in a small team, you’ll be contributing to the improvement of our services, liaising with other coordinators and resolving problems.

We’ll be giving you all the training you need to thrive in your new role - as long as you are passionate and motivated you will be a great fit for this position.


THE RECURRING TASKS

General Admin
- Email management
- Recurring meetings
- Travel Arrangements and bookings
- Liaise with maintenance (via Whatsapp groups)
- Creating SOPs and optimising systems and processes


Marketing
- Post ads on Openrent
- Liaise with prospects and organise viewings
- Put prospect tenants through referencing
- Create and send tenancy agreements via Openrent


Tenant management and rents
- Allocating/ reconciling rent and payments using Hammock
- Data inputting and tenant/property document management using Hammock


THE IMPORTANCE OF THIS ROLE

This role is key to the success of our business. You will be increasing efficiency across many areas of our business by creating our operations manuals and improving our processes.


WHY WE’RE A GREAT PLACE TO WORK

Being an independent and high quality landlord means my service is responsive and reliable. Both towards tenants as my customers and members of the maintenance team.

My tenants rely on us to provide clean and affordable accommodation, and to make the move-in and move-out processes easy and problem-free. They also rely on us to ensure their home is safe and compliant.


THE VALUES WE STAND BY

We are honest and caring
We never abuse the trust of our team, our customers and our partners
We take pride in our work and own our mistakes

We ‘Poke the Box’
We are resourceful, proactive, innovative and aren’t afraid to take risks

We understand that mistakes are part of the learning process
Above all, we are a Team
We focus on the success of the team, and enjoy contributing during meetings

We nurture the potential in every individual and value family, health and happiness
We are Positive
We welcome feedback and use it as a guide for improving future behavior

We provide solutions, we don’t create problems
We embrace technology
We systemise or automate everything we do



PAY AND HOURS

- The starting rate for this role will be $5 with view to increasing to $6.5 long-term
- This position is available now
- This is a long term position

Provisional Schedule UK time zone:
11 am to 1 pm UK Monday
11 am to 1 pm UK UK Tuesday
11 am to 1 pm UK Thursday
11 am to 1pm UK Friday

You will be available for at least 8 hours a week
- We will pay you weekly
- We give one day's paid leave for every 80 hours worked. This covers holiday/sick and public-holidays.



NOW THE IMPORTANT PART - HOW YOU CAN APPLY:

If this role sounds perfect for you then we’d love to hear from you!

Please click this link to complete a short application form to get started. I can’t wait to hear from you! Here’s the link: https://forms.gle/pB65LuNX3YNo62nY6

You don’t need to send your CV/Resume or cover letter at this time. We’ll request this from you if required.

Kind regards

Emma