Production Coordinator/Client Services

Industry: Australian Promotional Industry
Location: Remote
Working Hours: Monday to Friday, 7:00 AM – 2:30 PM (Manila Time)
Salary: $530 USD per month

About Brand Bridge:
Brand Bridge (Upgrade to see actual info) is Australia’s first one-stop outsourcing platform designed for promotional companies and decorators. We specialize in providing tailored solutions to streamline operations, enhance efficiency, and drive business growth for our clients in the promotional products industry.

Role Overview:
We are seeking a highly organized and detail-oriented Production Coordinator to manage client communications, coordinate with suppliers, oversee artwork approvals, and ensure seamless workflow processes. This is a full-time remote position that requires strong time management, problem-solving skills, and the ability to work in a fast-paced environment.

Key Responsibilities:
-Client Communication: Manage client emails, respond to inquiries, and provide updates on job progress.
-Supplier Coordination: Liaise with suppliers to confirm job details, request quotations, and ensure timely delivery of orders.
-Artwork Approval: Check and approve artworks as per client requirements and industry standards.
-System & Process Updates: Maintain and update relevant internal systems and workflows to ensure accurate job tracking.
-Job Status Monitoring: Track and verify job ETAs, proactively following up with suppliers and updating relevant stakeholders.
-Team Collaboration: Communicate job updates with internal teaUpgrade to see actual infombers to ensure smooth production and delivery.
-Daily Reporting: Prepare and submit daily reports to the manager, highlighting key tasks, pending jobs, and any potential issues.

Requirements:
-Experience: Prior experience in production coordination, order management, or supply chain roles, preferably in the promotional products or print industry.
-Communication Skills: Strong written and verbal communication skills in English.
-Attention to Detail: Ability to check and approve artwork accurately while ensuring compliance with brand guidelines.
-Time Management: Excellent organizational skills with the ability to multitask and meet deadlines.
-Tech-Savvy: Comfortable using email, spreadsheets, and project management tools for tracking and reporting.
-Proactive & Problem-Solving Mindset: Ability to identify potential bottlenecks and proactively find solutions.

Why Join Us?
-Work remotely with a supportive and collaborative team.
-Gain experience in the dynamic Australian promotional industry.
-Opportunity to work with international clients and suppliers.
-Stable, long-term role with career growth potential.