Medical Administrative Virtual Assistant

Position Overview:

We are seeking a dedicated, detail-oriented, and analytical Medical Administrative Virtual Assistant (VA) to join our growing organization. The ideal candidate will play a crucial role in supporting healthcare operations by reviewing patient information, verifying insurance coverage, obtaining authorizations, and assisting patients throughout their healthcare journey. This position also requires strong analytical skills for submitting claims, following up on claims, and making insurance calls to ensure accurate and timely reimbursement.

Our company is focused on growth, and we are looking for a team player who is eager to grow with us and contribute to our continued success.

Work Schedule:

Monday through Friday
9:00 AM to 5:00 PM Eastern Time (US)
Paid holidays are only those observed by our main clients in the US
Salary:

$4 per hour

Your Impact

Principal Duties and Responsibilities (Essential Functions)

Promote the organization's values while delivering excellent administrative support.

Review documentation to ensure it meets payer and medical policy requirements.

Submit claims accurately and efficiently.

Perform claims follow-up and resolve any outstanding issues.

Communicate with insurance companies to verify patient benefits and coverage details.

Handle insurance calls to obtain pre-authorizations and resolve claim-related issues.

Determine insurance financial information, such as co-insurance and deductible amounts.

Coordinate with clinics on items not covered by insurance.

Maintain and update patient charts with authorization numbers and relevant notes.

Contact third-party payers to validate patient coverage.

Communicate promptly with patients regarding their benefits and required information updates.

Assist with intake processes by engaging with patients live.

Handle administrative ad-hoc tasks as assigned.

Qualifications

Experience and Education:

- High school diploma or equivalent required.
- 6 months to 1 year of experience in the medical VA sector.
- Experience working with Electronic Health Records (EHR).

Skills:

- Fluent in English (written, spoken, and reading) with excellent communication skills.
- Strong organizational skills with attention to detail.
- Analytical skills for claims submission and follow-up.
- Ability to communicate professionally and empathetically with patients and healthcare providers.
- Knowledge of medical billing, insurance verifications, and pre-authorization processes.
- Proficiency with Google Drive (Docs, Sheets, Gmail) and scheduling tools.
- Quality responsiveness and prompt communication in English are essential.

Requirements:

Must have a reliable device and stable internet connection at home.

Personal Attributes:

- A team player with a positive attitude who thrives in a collaborative environment.
- Looking for a long-term, stable job with a great working atmosphere.
- Eager to grow within the organization and contribute to its success.
- Client-centered approach with a compassionate and professional demeanor.
- Ability to handle sensitive information with discretion and integrity.
- Problem-solving mindset and adaptability to evolving tasks.

How to Apply:

To apply for the Medical Administrative Virtual Assistant position, please send your resume and reply with the word “Clinical” to confirm your interest and have your application reviewed.