Full time Virtual Assistant (Customer Service / Admin)

Are you an experienced customer service virtual assistant who is a PRO at multitasking, loves being organized, and has 10/10 communication skills?

Are you also looking for a stable full-time virtual assistant job, with tons of growth opportunities, all while working with an awesome team at an established company that has been in business for over 5 years?

Then keep reading, cause we might be a great fit!

Company Overview:
We are a fast-growing real estate photography company dedicated to providing top-notch photo and video services to our clients (real estate agents). We are on a mission to deliver the best quality photo/videos AND have the best customer service in the game.

You can check out our work at https://www.justpendeddenver.co/

Position Overview:
We are currently seeking a highly organized and dedicated individual to join our team as a Full-time Virtual Assistant. This role primarily entails handling customer service inquiries and administrative tasks in a remote setting. The ideal candidate will possess exceptional communication skills, multitasking, and have prior experience in remote customer service or operations.

Key Responsibilities:
- Respond promptly to inbound customer emails and texts, maintaining a response time of 2 minutes or less.
- Efficiently book new clients into the schedule via email and text communication.
- Coordinate with our editing team to manage client photo and video edit requests.
- Assist in resolving client support tickets and addressing any issues that arise.
- Manage the rescheduling of photo shoots as needed.
- Conduct various client outreach and marketing activities to get new clients

Requirements:
- Demonstrated experience in remote customer service or operations (1-2 years preferred).
- Highly organized and capable of handling multiple tasks simultaneously.
- Excellent English communication skills, both written and verbal.
- Reliable and dependable, with a strong work ethic.
- Willingness to work overtime and weekends as required.
- Proficiency in managing emails, texts, and other communication channels.

Compensation:
The position offers a starting salary of $4/hr for a full-time commitment of 40 hours per week. There will be opportunities for bonuses and salary increases based on performance.

How to Apply:
Step 1. Please submit your resume and a cover letter detailing your relevant experience
Step 2. Record and send us a short 1-3minute video introduction sharing:
- Why you are interested in this job
- What makes you a good fit for this job
- What goals you currently have in regards to your current work

We look forward to hearing from you!

- Just Pended Team