EXPERT ECOMMERCE VIRTUAL ASSISTANT

MUST BE OKAY WITH MONTHLY PAYMENT!!!

Please send us your Vocaroo link: (15-second self-introduction via Upgrade to see actual info) Share your experience and skills related to what we need.
***Failure to comply will result in automatic rejection.***

What are the VA's primary responsibilities?
-Responsibilities include but are not limited to:
-Answer phone calls and live chat to provide exceptional customer service.
-Provide accurate tracking information to customers.
-Respond to and process return inquiries and issue refunds as necessary.
-Understand customer needs and deliver personalized solutions.
-Manage and respond to shop and product reviews.
-Occasionally handle incoming orders over the phone.
-Maintain and update online inventory to ensure accurate product availability.
-Submit dropship orders with vendors via email and online portals.
-Respond to general and customer service inquiries via email promptly.
-Collaborate with other teaUpgrade to see actual infombers to improve processes and enhance the customer experience.
-Manage inventory and the health of products
-Handle other administrative and operational tasks as assigned within this role.

What geographic timezone will the VA be working in?
(GMT-05:00) (EST): New York, Toronto, Miami
30 hours/week
Monday-Friday

If you think you're the right person for the role, send your CV to Upgrade to see actual info and add me on Skype:Upgrade to see actual infoUpgrade to see actual info