Customer Support / Admin Coordinator

AAGG is looking for a Full Time Customer Support Coordinator to join our team. You will be required to work 9am to 5.30pm Sydney - Australian Time Monday to Friday.
You will be joining an admin team consisting of 3 other admin workers. Candidate should be able to assist the manager by handling office tasks, providing polite and professional assistance via phone, and e-mail.

You are expected to speak fluent English and be able to read and write at a professional level.

Your expected tasks are;
- Answer phone calls (VOIP phone system linking you directly to our clients and team)
- Make job appointment bookings daily
- Manage email inboxes
- Maintain a strong online presence and create networking growth in the industry
- Communicate with prospective and current clients via email and phone.
- Prepare and manage job orders / work orders
- Work with other teaUpgrade to see actual infombers to enter in all work orders into our Job Management System
- Manage field workers ( take down notes and update JMS)

Requirements:
• Associate’s Degree in related field.
• Prior administrative experience.
• Excellent computer skills.
• Excellent communication skills.
• Attention to detail.
• Polite and respectful
• Computer/laptop with backup.
• Stable internet connection with backup.

On the job training will be provided.

The candidate should be professional, polite, and attentive while also being accurate and prompt when given certain tasks to do. Must always be prepared and responsive, willing to meet urgent task deadlines. Must be comfortable with computers, general office tasks, and excellent in both verbal and written communication.

We are looking for a long term employee with potential for bonuses and pay increase we offer the 13 Month Bonus payment and a rewarding work environment!