Cold Caller | Telemarketer | Real Estate-Customer Service VA

As a real estate cold caller, I generate leads for real estate agents and investors by reaching out to potential buyers and sellers. I focus on identifying motivated sellers, gauging their interest in selling, and scheduling appointments for the sales team to follow up on.

When it comes to customer service, I focus on providing support and assistance to make sure clients have the best possible experience. Whether it’s answering questions, addressing concerns, or guiding them through the buying or selling process, I’m always there to help. For me, good customer service is all about being responsive, patient, and approachable. I use tools like Resimpli CRM to keep track of all client interactions, set reminders for follow-ups, and make sure no detail is missed. It helps me stay organized and ensure that clients feel heard and taken care of. I also make use of communication tools like email and phone calls to stay in touch, making sure that every step of the way is as smooth and stress-free as possible. Ultimately, my goal is to build trust and relationships that last, which is why I always strive to deliver a positive, friendly, and efficient experience for every client.

When it comes to administrative support, my main focus is to help keep everything running smoothly and stay organized behind the scenes. I handle tasks like scheduling, managing emails, data entry, and making sure all the paperwork is in order. For scheduling and managing calendars, I rely on Google Calendar to keep everything in sync, ensuring no appointments or meetings are missed. I use Mailchimp to send out email updates and manage communications, while Airtable helps me stay organized with tasks and project management, making it easy to track progress and deadlines. For document storage and sharing, Google Drive is my go-to tool, ensuring everything is accessible and organized.

I use tools like Mailchimp for email campaigns, keeping buyers and sellers updated on new listings and market trends. For social media, I manage platforms like Facebook and Pinterest, creating posts that highlight properties and engage with potential clients. WordPress comes in handy when posting property listings and content to websites, ensuring everything is visually appealing and up-to-date. It’s all about getting the right properties in front of the right audience using the right channels. With the help of these tools, I can stay organized, track results, and make adjustments to ensure that marketing efforts are effective and lead to successful transactions.

I am responsible for contacting potential home buyers and sellers through phone calls, emails, and other methods to qualify leads and schedule appointments for real estate agents to further discuss their needs and potential property listings, essentially acting as the initial point of contact to generate new business opportunities for the sales team.

As a real estate warm caller, I reach out to potential clients who have already shown interest in our services, whether through website inquiries, attending open houses, or engaging with our marketing materials. My goal is to qualify the leads, build relationships, and set appointments with real estate agents by understanding their needs and motivations through phone conversations. I focus on creating a smooth and friendly connection, ensuring they’re ready to take the next step with the right agent.

When it comes to scheduling, I’m all about staying organized and making sure everything runs smoothly. I’m experienced in managing multiple calendars, setting appointments, and coordinating meetings to avoid any conflicts. I use tools like Google Calendar to organize and sync appointments, ensuring that everyone is on the same page and nothing is missed. I also send reminders and follow-ups to keep everyone informed and prepared. I’m great at prioritizing tasks, which helps me efficiently schedule meetings and calls, ensuring that my time and the team's time are used wisely. Whether it's booking appointments, managing multiple calendars, or handling last-minute changes, I keep things running smoothly and stress-free.

I make outbound calls to potential leads using Resimpli, Mojo, Xencall CRM and take notes to keep track of important details. I always bring positive energy to the conversation, ensuring a friendly and engaging experience for every lead. My focus is on qualifying and filtering leads by asking the right questions while multitasking to take accurate notes. I’m skilled at overcoming objections and keeping the conversation moving forward, all while maintaining a positive attitude to ensure a smooth and productive interaction.

I have experience managing social media accounts like Facebook and Pinterest, where I focus on creating content that engages the audience while also promoting properties and services. I’m skilled at designing eye-catching posts using Canva, which makes everything look professional and aligned with the brand. For scheduling posts, I use Hootsuite to plan ahead and keep everything consistent. I also stay on top of engagement, responding to comments and messages in a timely manner, and I track the performance of each post to make sure it’s reaching the right audience. It’s all about building relationships with the audience, staying consistent with content, and adjusting strategies based on what works. I enjoy the process of managing social media because it’s a great way to connect with potential clients and keep the brand visible.

I conduct a real estate market analysis, I start by looking at recently sold properties in the same area that are similar in size, condition, and features. I also check out properties that are currently listed to see how the competition compares. It’s important to review properties that are under contract too, as they give me an idea of where the market is heading. I pay close attention to price trends over time, looking at how values have shifted in the neighborhood, whether prices are going up or down. And of course, I keep an eye on broader market conditions like interest rates and the overall supply of homes, since those factors affect both buyers and sellers. By pulling all this data together, I get a clear picture of where the property stands in the current market, helping me price it competitively or guide a buyer toward a smart offer.

I have experience with real estate bookkeeping, where I handle tracking and managing the financial aspects of property transactions, including income, expenses, commissions, and taxes. I make sure everything is accurately recorded, from day-to-day expenses to larger financial details related to property purchases and sales. I’m comfortable managing cash flow, reconciling accounts, and ensuring all transactions are properly categorized, especially for tax purposes. I use QuickBooks to keep everything organized—tracking income, generating financial reports, and making sure everything balances out. I really enjoy making sure the financial side of real estate is running smoothly, whether it’s invoicing clients, preparing for taxes, or just staying on top of everyday finances. It’s all about keeping things clear and organized to make life easier for the business or clients.

In my role, I’m actively identifying and reaching out to potential clients who are interested in buying or selling property. I use a variety of marketing strategies to generate leads, including leveraging online platforms, social media, networking, and cold calling. The goal is to build a strong, qualified pipeline of leads that our real estate agents can turn into sales. I focus on connecting with the right people, nurturing relationships, and ensuring that every lead I find is a good fit for the team to follow up on and close.

I use Mojo as my go-to tool for managing leads and making calls. It’s a real-time saver because of its power dialer, which allows me to dial multiple numbers at once, making outreach much more efficient. The system helps me stay organized by tracking all lead information, keeping notes, and setting follow-up reminders. Whether I'm cold calling, warm calling, or scheduling appointments, Mojo keeps everything in one place, making it easier to stay on top of things and connect with clients. It’s definitely been a key tool in helping me stay productive and focused.

I’ve also worked with GoHighLevel, which is a powerful tool for managing customer relationships, automating workflows, and tracking leads in real estate. I’ve used it to streamline client communications, set up automated follow-ups, and manage campaigns for lead generation. With GoHighLevel, I can create custom funnels, manage email and SMS marketing campaigns, and integrate all the tools in one platform for more efficient tracking and reporting. It’s been great for nurturing leads and ensuring that no opportunities slip through the cracks, helping both agents and clients stay on top of everything seamlessly. I find it especially helpful for organizing workflows, automating routine tasks, and providing a smooth experience for clients, all while keeping everything in one easy-to-use platform.