Virtual Assistant | Customer Support | Content Creator

Overview

Looking for full-time work (8 hours/day)

at $16.00/hour ($2,816.00/month)

Bachelors degree

Last Active

November 25th, 2024 (yesterday)

Member Since

January 22nd, 2019

Profile Description

With extensive experience as a Virtual Assistant, Customer Support Specialist, and Content Creator, I am confident in my ability to contribute effectively to your team and help you achieve your business 

•  Virtual Assistant Experience •

Over the past 7 years, I have honed my skills as a Virtual Assistant, managing a wide range of administrative tasks with efficiency and attention to detail. My responsibilities have included managing email correspondence, scheduling meetings, handling travel arrangements, and maintaining organized digital records. I am proficient in using various tools such as Microsoft Office, Google Workspace, and project management software like Trello and Asana. My ability to multitask and prioritize has enabled me to support executives and teams effectively, ensuring smooth operations and timely completion of tasks.

• Customer Support Experience •

In my role as a Customer Support Specialist, I have developed strong communication and problem-solving skills, consistently delivering high-quality service to clients and customers. I have experience handling inquiries via email, chat, and phone, resolving issues promptly and maintaining a positive relationship with customers. My approach to customer support is centered on empathy and active listening, which allows me to understand the needs of customers and provide tailored solutions. Additionally, I have experience with CRM systems like Salesforce and Zendesk, enabling me to manage customer data and track interactions efficiently.

• Content Creator Experience •

As a Content Creator, I have successfully developed and executed content strategies that align with brand objectives and resonate with target audiences. My work includes writing blog posts, creating social media content, designing visuals, and producing videos that drive engagement and build brand awareness. I am skilled in SEO best practices, ensuring that content is optimized for search engines and reaches the intended audience. My creative approach, combined with analytical skills, allows me to produce content that not only captures attention but also delivers measurable results.

I am excited to bring my expertise to your company and contribute to its continued success. I look forward to the possibility of discussing how my skills and experiences align with your needs.