Feeling overwhelmed by endless admin work? Struggling to keep your documents organized? Finding it hard to generate leads and expand your market? I take care of the time-consuming tasks—document management, data entry, systematic organization, social media management, and lead generation—so you can focus on growing your business, increasing sales, and achieving your goals without the stress.
With 10+ years of experience in Quality
Management System (ISO 9001:2015) coordination, I have been instrumental in
establishing and maintaining ISO certification by developing and
implementing quality control plans, business process maps, and operational
guidelines that drive process efficiency, compliance, and customer
satisfaction.
???? Quality
Management & ISO 9001 Compliance
? ISO
Certification & Compliance Management: Successfully led and maintained ISO
9001 certification for 12 consecutive years, ensuring strict adherence to
international standards through process evaluation, risk-based thinking, and
continuous improvement initiatives.
? Internal
Auditing & Process Evaluation: Conduct internal audits, compliance
assessments, and root cause analysis to identify gaps, recommend corrective
actions, and drive quality improvements across business units.
? Document
Control & Systematic Records Management: Expertise in document
control procedures, including systematic updating, organizing, and
maintaining records essential for audit readiness and compliance tracking.
???? Administrative & Financial
Operations Leadership
? Head
of Admin & General Services: Spearhead procurement, vehicle usage,
facility maintenance, and financial transactions, ensuring cost-effective
and efficient resource management.
? Payroll
& Financial Management: Initiated and implemented the ATM payroll
system and online payment system, optimizing financial operations,
reducing manual workload, and enhancing transparency.
? Office
Cashier & Petty Cash Custodian: Entrusted with financial
responsibilities, ensuring accurate cash handling, prompt supplier
disbursements, and budget compliance.
???? Knowledge Management &
Social Media Strategy
? Knowledge
Management Focal Person: Lead knowledge-sharing initiatives, ensuring
effective dissemination of best practices, process updates, and learning
materials across teams.
? Social
Media & Content Management: Strategically manage the organization’s
digital presence, creating multimedia content and campaign materials to
promote key programs such as the Carabao Development Program.
? Award-Winning
Performance: Recognized as Top 4 Regional Knowledge Manager (2024)
for aggressively promoting industry programs through multimedia content and
continuous learning events, contributing to the organization’s recognition
as a Top Performing Regional Knowledge Manager.
???? Research & Industry Insights
? Lead Researcher
in studies focused on dairy cooperative management practices in the Visayas
and consumer behavior on Bohol dairy products, providing data-driven
insights to improve industry strategies and marketing approaches.
???? Driven
by process excellence, continuous improvement, and strategic innovation, I am
committed to helping organizations achieve operational efficiency, maintain
compliance, and foster impactful knowledge-sharing initiatives.
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 6 months - 1 year
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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