1 year experience in clerical work. 4 months experience in bpo industry. I also used microsoft excel and CRM tool when I was in BPO. Handle customer complaints, provide appropriate solutions and alternatives within the time
limits, follow up to ensure resolution. Handle records of customer interactions, process customer accounts and file documents in a
confidential m
applicants.
Meet the set daily quota for number of phone interview passers to be processed for the next
recruitment stage.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.