Carla

CS, VA, Auditor, Admin, QA, Skip trace, complaints officer, writer

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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

January 5th, 2025 (2 days ago)

Member Since

July 19th, 2017

Profile Description

I can be your General Virtual Assistant. I can help you with your daily tasks. I can be your admin, auditor, customer service associate, and transaction coordinator.

I've been in the BPO industry for over 9 years. I worked in telecommunication and a cloud-based phone company in the US. I also worked in a collection agency based in AU and NZ. I've been a collection agent, quality assurance specialist, and a team leader.  As a team lead, I create a report for employee's productivity to show and explain the results of their monthly target. I checked schedule adherence, conversion rate, and daily cash collection. I audit calls for process improvement. I create and send email templates daily. I also conduct coaching sessions and class Upgrade to see actual info a home-based setup, I was a real estate VA and a freelance news writer for a local news website. 

Basic Information

Age
37
Gender
Female
Website
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Address
General Trias, City
Tests Taken
IQ
Score:  114
English
C2(Advanced/Mastery)
Government ID
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