Virtual Assistant

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $5.40/hour ($950.40/month)

Bachelors degree

Last Active

November 26th, 2024 (2 days ago)

Member Since

March 11th, 2017

Profile Description

Data Entry,Desktop Publishing,Good Communication skills, Typing, Writing, organizational skills,
knowledgeable in Microsoft office and Im a person that you can yrust with anything. Im courteous, kind and friendly.

Top Skills

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

With over five years of experience in customer service, I’ve had the opportunity to work in diverse roles, such as a Tier 2 Senior Customer Service Representative, back-office worker, and virtual assistant. Throughout my career, I’ve handled escalated customer issues, supported team members through mentoring, managed social media interactions, and worked to ensure high customer satisfaction across different platforms. At Sargas Incorporated, I specialized in resolving complex customer concerns and mentoring new hires. Later, at Unifin Inc., I managed backend tasks and social media engagement, helping to align customer interactions with broader service strategies. I also had the privilege of working with T-Mobile as part of iQor Philippines' ‘Team of Experts,’ providing advanced support to high-priority clients, while contributing to sales goals through upselling and cross-selling efforts. Most recently, I worked as a Virtual Assistant for Brightdrop Virtual Assistants, where I managed dealership appointments, customer inquiries, and CRM databases, always striving to exceed dealership performance goals.