Experienced Customer Support for 4 years| Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelors degree

Last Active

March 6th, 2025 (today)

Member Since

March 11th, 2017

Profile Description

Struggling to keep up with customer inquiries and administrative tasks in your e-commerce business? Look no further, I am the partner you are looking for!

What I Can Do:
- Prompt Response: I quickly address customer inquiries and complaints through live chat and email, ensuring your customers feel valued and heard.
- Feedback Management: I gather and analyze feedback to continuously improve customer satisfaction and retention.
- Inbox Management: I expertly manage inboxes, ensuring no lead or important email goes unnoticed.
- Lead Response: I engage with interested leads promptly, increasing your chances of conversion.
- Appointment Booking: I handle your scheduling needs, ensuring clients' appointments are booked efficiently.
- Data Entry: I manage data entry tasks accurately, keeping your records organized and up-to-date.
- Administrative Support: From managing payroll and processing invoices to coordinating with leads and handling complex scheduling, I provide comprehensive administrative assistance to keep your operations smooth and professional.

Tools I Excel In:
Zendesk, ChatGPT, Calendly, Notion, Canva, Asana, Smartlead, CapCut, ClickUp, Airtable, Taxdome, LinkedIn Sales Navigator

With a proven track record of effectively managing multiple administrative tasks and optimizing client engagement processes, I am poised to deliver exceptional support and contribute to the sustained growth and success of forward-thinking organizations.

Contact me today to discuss how I can support your business's growth!