Name is Lee, a virtual assistant that has worked as a customer service representative for over 5 years. worked with BPO firms, Chatter work with different agencies, Technical Support and Fashion industries, I began in Customer Service developed into a General VA, and the moved into positions making sales calls and setting up appointments.
Experience: Less than 6 months
Produces and shares content to educate or entertain audiences on social platforms
Experience: 1 - 2 years
Managing Shopify orders, uploading skus, Customer Service Assistance thru email chat and phone, order, refund, replacement, etc
Experience: 6 months - 1 year
Collecting data and inputting information into databases, reviewing records for accuracy, updating databases with new or revised information as necessary, Performing regular backups of information to ensure data preservation
Experience: 1 - 2 years
developing content strategies, interacting with followers, analyzing engagements data to enhance marketing efforts
Experience: 6 months - 1 year
Cold calling high quality leads, follow up, tracking, until conversation. Calling and appointment setting of leads until signing up to monthly subscription. Phone Sales
Experience: 1 - 2 years
Provide virtual repair to fix issues on their end
Experience: 2 - 5 years
Processing payments, arranging and assisting payments, and assisting customers on their account
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