Ana

Virtual Assistant | Real Estate, Admin, & Customer Support

70 ID PROOF
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Overview

Looking for part-time work (5 hours/day)

at $6.00/hour ($660.00/month)

Bachelors degree

Last Active

January 29th, 2025 (yesterday)

Member Since

January 14th, 2025

Profile Description

Versatile Virtual Assistant | Scheduling and Listing Expert | Customer Service Specialist

With over 6 years of professional experience across real estate operations, administrative support, and customer service, I bring a versatile skill set and a dedication to delivering high-quality results. My expertise spans mUpgrade to see actual infoging complex schedules, organizing detailed documentation, and streamlining workflows, making me an ideal candidate for diverse roles across industries.
I have successfully supported real estate teams by coordinating MLS listings, mUpgrade to see actual infoging over 100+ schedules and listings monthly, and ensuring compliance and accuracy. I’ve also contributed to creating Standard Operating Procedures (SOPs) to improve efficiency and reduce errors. My strong background in customer service equips me with excellent communication skills and a proven ability to resolve client concerns promptly and professionally.

Key Skills and Expertise:

- Calendar and schedule mUpgrade to see actual infogement for individuals and teams
- Administrative support and documentation organization
- MLS listings coordination and compliance monitoring
- Title policy creation and real estate document mUpgrade to see actual infogement
- Process optimization and SOP development for operational efficiency
- Customer service excellence and relationship mUpgrade to see actual infogement
- Communication and coordination with diverse stakeholders
- Expertise in Microsoft Office, CRM tools, and scheduling software

I am adaptable, proactive, and highly organized, making me a valuable asset in a variety of roles, whether in real estate, administrative support, customer service, or other dynamic fields. My focus is on ensuring efficiency, building strong relationships, and delivering outstanding results in every task I undertake.

If you’re looking for a dependable professional who can handle diverse responsibilities and help your business succeed, I’d love to connect!

Top Skills

Experience: Less than 6 months

As a Customer Support Specialist, I resolve client inquiries related to billing, technical issues, and account concerns with professionalism and efficiency. I handle sensitive credit and collections accounts, ensuring positive outcomes while maintaining client satisfaction. Through strong communication and problem-solving skills, I consistently exceed performance metrics and build lasting customer relationships.

Experience: Less than 6 months

As a Scheduling Coordinator, I manage complex calendars, coordinate signing schedules for buyers and sellers, and ensure appointments are organized efficiently. I serve as a communication link between lenders, clients, and title companies, handling schedule changes and requests seamlessly. Additionally, I assist with creating SOPs to streamline processes and support the timely completion of tasks like title policies.

Other Skills

Experience: 1 - 2 years

As a Listing Coordinator, I manage all aspects of real estate listings, ensuring accuracy, compliance, and organization. I handle MLS entries and updates, maintain property details, and assist agents with listing-related tasks to streamline operations. I also provide support by resolving listing issues, training new agents on compliance, and ensuring all information is up-to-date for seamless workflows.

Experience: 1 - 2 years

Basic Information

Age
27
Gender
Female
Website
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Address
Santa Rosa, Laguna
Tests Taken
IQ
Score:  123
DISC
Dominance: 29 %
Influence: 17 %
Steadiness: 33 %
Compliance: 21 %
English
C2(Advanced/Mastery)
Government ID
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