Versatile Virtual Assistant | Scheduling and Listing Expert | Customer Service Specialist
With over 6 years of professional experience across real estate operations, administrative support, and customer service, I bring a versatile skill set and a dedication to delivering high-quality results. My expertise spans m
I have successfully supported real estate teams by coordinating MLS listings, m
Key Skills and Expertise:
- Calendar and schedule m
- Administrative support and documentation organization
- MLS listings coordination and compliance monitoring
- Title policy creation and real estate document m
- Process optimization and SOP development for operational efficiency
- Customer service excellence and relationship m
- Communication and coordination with diverse stakeholders
- Expertise in Microsoft Office, CRM tools, and scheduling software
I am adaptable, proactive, and highly organized, making me a valuable asset in a variety of roles, whether in real estate, administrative support, customer service, or other dynamic fields. My focus is on ensuring efficiency, building strong relationships, and delivering outstanding results in every task I undertake.
If you’re looking for a dependable professional who can handle diverse responsibilities and help your business succeed, I’d love to connect!
Experience: Less than 6 months
As a Customer Support Specialist, I resolve client inquiries related to billing, technical issues, and account concerns with professionalism and efficiency. I handle sensitive credit and collections accounts, ensuring positive outcomes while maintaining client satisfaction. Through strong communication and problem-solving skills, I consistently exceed performance metrics and build lasting customer relationships.
Experience: Less than 6 months
Experience: 1 - 2 years
As a Scheduling Coordinator, I manage complex calendars, coordinate signing schedules for buyers and sellers, and ensure appointments are organized efficiently. I serve as a communication link between lenders, clients, and title companies, handling schedule changes and requests seamlessly. Additionally, I assist with creating SOPs to streamline processes and support the timely completion of tasks like title policies.
Experience: 1 - 2 years
As a Listing Coordinator, I manage all aspects of real estate listings, ensuring accuracy, compliance, and organization. I handle MLS entries and updates, maintain property details, and assist agents with listing-related tasks to streamline operations. I also provide support by resolving listing issues, training new agents on compliance, and ensuring all information is up-to-date for seamless workflows.
Experience: 1 - 2 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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