Monaliza

General Virtual Assistant|Data entry|Customer Support

Verified

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.56/hour ($802.56/month)

High school diploma

Last Active

February 25th, 2025 (yesterday)

Member Since

January 14th, 2025

Profile Description

With 4 years of customer service experience, I understand the importance of communication, problem-solving, and customer satisfaction. I’ve honed my skills in handling diverse situations, ensuring clients feel valued and understood .As a customer service professional, I’ve adapted to working with various tools and systems, and I’m comfortable learning new ones to meet your needs , effective communication is crucial in every interaction. My customer service background has taught me how to tailor my communication style to different clients, ensuring smooth and positive exchanges also having handled customer inquiries and challenges for years, I’m skilled at identifying problems and offering solutions promptly. I can help you streamline operations, tackle tasks efficiently, and provide solutions when challenges arise. Being a Customer service often requires juggling multiple tasks while maintaining attention to detail. I’m adept at managing time efficiently and prioritizing tasks to ensure nothing falls through the cracks as your future VA I am flexible and can adjust my hours to match your requirements, whether it’s for a specific project or ongoing support

Top Skills

Office and Administration » Admin Data Processing

Experience: Less than 6 months

I monitor progress on various tasks and projects, making sure that deadlines are met. This includes maintaining task lists, checking for task completion, and preparing regular reports on the team's performance. I use tools like project management software to stay organized and provide detailed status updates.

Office and Administration » Email Management

Experience: 2 - 5 years

I prioritize responding to emails promptly, ensuring that urgent inquiries are addressed immediately and less time-sensitive ones are handled within a set timeframe. I aim to acknowledge receipt of emails when necessary, providing a timeline for further response or action.

Office and Administration » Team Leadership

Experience: 2 - 5 years

I’ve tackled various challenges by analyzing problems, collaborating with team members, and making informed decisions that benefit both the team and the overall objectives. I focus on finding solutions quickly and efficiently, minimizing roadblocks.

Other Skills

Basic Information

Age: 34

Gender: Female

Website: Sign Up with Pro Account to View

Address: angeles, pampanga

Tests Taken: IQ
Score: 113: DISC
Dominance: 31
Influence: 20
Steadiness: 23
Compliance: 27: English
B2(Upper Intermediate)

Government ID: Sign Up with Pro Account to View

“It definitely helped transform my business and take a significant load off for me.”