I am a highly experienced Customer Care with expertise on Phone/Live Chat/Online Ticket system/CRM/Gmail/Admin.
For the last 9 years straight, I’ve worked remotely as a technical and customer support specialist for a digital
software program providing support via
system and live chat using the Rhino support system, Freshdesk and Zendesk. I've also worked as Level 2 Technical Support in an office-based company handling
For more than 10 years, I have gained and developed my skills in nurturing my talents and skills toward enhancing my professional working styles that translate to an effective and efficient results for productivity and creativity.
My goal is to create a good working relationship with my clients and I always take pride of how to provide professional quality results to all my projects.
Sincere, reliable and remarkable professional work is what you'll get.
Experience: 5 - 10 years
Experience: 10+ years
For the last 9 years straight, I’ve worked as a Technical and Customer support for a digital company that handles software programs. For 3 years prior in an office-based company, I've worked as Level 2 Technical Support Representative handling email, chat and phone support, both inbound and outbound.
Experience: Less than 6 months
Experience: 2 - 5 years
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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