Jennielyn

Customer/Technical Support | General Virtual Assistant | eCo

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

February 25th, 2025 (yesterday)

Member Since

January 10th, 2025

Profile Description

I am a highly experienced Customer Care with expertise on Phone/Live Chat/Online Ticket system/CRM/Gmail/Admin.
For the last 9 years straight, I’ve worked remotely as a technical and customer support specialist for a digital 
software program providing support via email, online ticket
system and live chat using the Rhino support system, Freshdesk and Zendesk. I've also worked as Level 2 Technical Support in an office-based company handling email, chat and phone support (both inbound and outbound). As a side hustle, I also started working online as part time Virtual Assistant to a busy real estate investor helping them with their daily administrative tasks and been hired as Lead Generation Account Manager.
For more than 10 years, I have gained and developed my skills in nurturing my talents and skills toward enhancing my professional working styles that translate to an effective and efficient results for productivity and creativity.
My goal is to create a good working relationship with my clients and I always take pride of how to provide professional quality results to all my projects.
Sincere, reliable and remarkable professional work is what you'll get.

Top Skills

Experience: 5 - 10 years

Experience: 10+ years

For the last 9 years straight, I’ve worked as a Technical and Customer support for a digital company that handles software programs. For 3 years prior in an office-based company, I've worked as Level 2 Technical Support Representative handling email, chat and phone support, both inbound and outbound.

Other Skills

Experience: Less than 6 months

Experience: 2 - 5 years

Basic Information

Age
42
Gender
Female
Website
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Address
Lucena, Quezon
Tests Taken
None
Government ID
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