Quality Analyst, Customer Support, Healthcare Virtual Assistant (Receptionist)

Overview

Looking for part-time work (6 hours/day)

at $10.00/hour ($1,320.00/month)

Bachelors degree

Last Active

February 22nd, 2025 (4 days ago)

Member Since

January 9th, 2025

Profile Description

Over the past four years, I have gained valuable experience that has significantly contributed to both my personal and professional growth. I have had the opportunity to work with several prominent companies in Dumaguete, Philippines, in key roles such as Quality Analyst, Concierge Specialist, Customer Representative, and Healthcare Virtual Assistant.

During my college years, I was an active and dedicated student, deeply involved in various organizations related to my field of study, English. I take pride in being fluent in English and have honed strong communication skills, including building rapport and maintaining a pleasant tone of voice, which have been instrumental in effectively handling customer interactions.

Healthcare Virtual Assistant - Receptionist Role

As a dedicated Healthcare Virtual Assistant in a receptionist capacity, I provide seamless support for healthcare providers and patients by efficiently managing appointment scheduling, confirmations, and medical data collection. My responsibilities include:

Appointment Scheduling & Management: Coordinating patient appointments with precision, ensuring accurate booking and providing reminders as needed.
Appointment Confirmation: Contacting patients to confirm scheduled appointments, ensuring smooth communication and reducing no-shows.
Medical Data Collection: Gathering and updating essential patient information, ensuring all medical details are accurately documented for efficient healthcare delivery.
Patient Communication: Offering courteous and professional communication with patients, answering inquiries, and addressing concerns promptly.
Administrative Support: Assisting with a variety of administrative tasks to improve clinic or office efficiency, including maintaining patient records and assisting with other office duties.
With a focus on accuracy, organization, and patient care, I ensure a positive and efficient experience for both patients and healthcare providers.