Kaela
Virtual Assistant, Appointment Setter, Chatter, Customer Service Representative,
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.00/hour ($528.00/month)
Bachelors degree
Last Active
February 21st, 2025 (3 days ago)
Member Since
January 3rd, 2025
Profile Description
Experienced Customer Service Specialist | Subject Matter Expert | Dedicated Problem-Solver
I am a customer service professional with over 2 years of experience, including 1.5 years in inbound calling and 6 months as a Subject Matter Expert (SME). My expertise lies in delivering exceptional customer support, resolving complex issues, and providing guidance to teams to ensure high-quality service.
I am skilled in:
- Communicating effectively with clients and colleagues.
- Resolving customer concerns promptly and professionally.
- Coaching and mentoring tea
- Multitasking and staying organized under pressure.
As a worker, I pride myself on being reliable, detail-oriented, and proactive. I thrive in roles where I can contribute to a team’s success, whether through supporting customers directly, mentoring others, or improving workflows. I am committed to delivering outstanding results and maintaining a positive and productive work environment.
I am looking for opportunities where I can apply my customer service expertise while continuously learning and growing in my career.
Top Skills
Customer Support » Technical Support
Experience: 1 - 2 years
Resolving customer concerns promptly and professionally.
Office and Administration » Creative Problem Solving
Experience: 6 months - 1 year
Create decks and learningg materials
Coaching » Training and Development
Experience: 6 months - 1 year
Coaching and mentoring team members to improve performance.
Other Skills
Marketing » Real Estate Marketing
Experience: 2 - 5 years
Passionate about connecting clients with their dream properties through innovative and effective marketing strategies. With a keen eye for detail and a strong understanding of market trends, I excel in crafting compelling campaigns that drive results. Dedicated to delivering exceptional service and building lasting relationships in the real estate industry.
Virtual Assistant
Experience: Less than 6 months
Scheduler: Manage calendars (sync with Google, Outlook, etc.). Suggest time slots based on availability. Handle recurring events and reminders. Notify users of upcoming events. Caller: Make calls or send messages via VoIP or integrated services (e.g., Twilio). Screen and transcribe calls. Automate follow-ups or reminders from call conversations. Assistant: Handle task lists (to-do management). Provide suggestions (e.g., meeting locations, task prioritization). Integrate with apps (Slack, email, etc.) for seamless workflows.
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, Metro Manila
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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