General Virtual Assistant, Admin Support Specialist

Experienced in email management, including sorting emails into folders or categories for better organization, drafting and sending professional responses, and managing follow-ups to ensure timely communication. Skilled in identifying and flagging high-priority messages and setting up automatic replies or out-of-office messages when needed. Proficient in maintaining organized and efficient email systems to support seamless communication.

Proficient in Canva, with experience creating visually engaging presentations, infographics, and other designs. Adept at leveraging Canva's design tools to deliver creative and professional visuals that effectively communicate ideas. Skilled in basic video editing.

Skilled in documentation, with experience creating, organizing, and managing professional reports, presentations, and records using Microsoft 365 tools such as Word, Excel, and OneDrive, as well as Google Workspace applications like Docs, Sheets, and Drive. Proficient in ensuring accuracy, clarity, and accessibility in all documentation, supporting effective communication and streamlined workflows.

Experienced in providing comprehensive administrative support, including inputting, updating, and maintaining accurate records in databases and presentations. Skilled in organizing and maintaining virtual files for easy accessibility and efficiency. Proficient in responding to phone calls, managing daily communication tasks, and coordinating meetings by preparing detailed Minutes of the Meeting (MoM). Adept at scheduling meetings with stakeholders, handling calendar adjustments, and ensuring seamless task management.

Proficient in Google Workspace, with expertise in using Google Meet for virtual meetings, Google Calendar for scheduling and managing events, and Google Drive for organizing and sharing files. Skilled in creating and editing documents in Google Docs, analyzing data with Google Sheets, designing surveys and forms with Google Forms, and managing professional communication through Gmail.

Experienced in research, with a strong ability to gather and analyze data for reports, presentations, and project planning. Proficient in organizing and interpreting information to support informed decision-making and successful outcomes

Proficient in Microsoft 365, with extensive experience using Word for document creation and formatting, Excel for data analysis and management, PowerPoint for professional presentations, Publisher for marketing materials, Outlook for email and calendar management, and OneDrive for efficient file storage and collaboration. Skilled in leveraging these tools to streamline tasks, improve productivity, and ensure seamless team coordination.

Experienced in project management, with expertise in tracking timelines and ensuring milestones are completed on schedule. Skilled in presenting monthly project updates to senior management, highlighting key progress and addressing challenges. Proficient in following up on action items and deadlines to ensure tasks are completed efficiently and effectively.

Experienced in handling travel arrangements, including booking flights, accommodations, and transportation. Skilled in preparing detailed travel itineraries to ensure seamless and efficient travel experiences.

Experienced in procurement, including ordering items and arranging deliveries to meet business or project needs. Skilled in liaising with suppliers for quotes, conducting negotiations, and ensuring timely and efficient deliveries.

Proficient in basic editing using Adobe Photoshop, including tasks such as photo retouching, resizing, and creating simple graphics. Skilled in utilizing Photoshop tools to enhance images and design visually appealing content for presentations, invitations, and other materials.