Virtual Assistant | Administrative Support |Customer Service

Developed proficiency in social media management strategies, including content creation, scheduling, engagement, and analytics assessment.

Experienced in providing excellent customer service, adept at resolving inquiries and concerns promptly and professionally, ensuring customer satisfaction through clear communication, empathy, and effective problem-solving.

Provided comprehensive administrative support to executives, including calendar management, meeting coordination, and email correspondence. Providing customer support via email, chat, or phone, addressing inquiries, resolving issues, and ensuring a positive customer experience. Coordinated schedules, managed appointments, and organized documents to improve workflow efficiency. Handled email correspondence, data entry, and reporting to support team goals. Contributed to solving client concerns by using exceptional problem-solving skills and attention to detail. Played a key role in improving processes and maintaining high service standards for the company.

Experienced Graphic Designer with expertise in creating visually compelling designs for branding, marketing, and social media. Proficient in Adobe Photoshop, Illustrator, and Canva, with a strong eye for layout, typography, and color theory. Skilled in logo design, marketing materials, photo editing, and creating engaging graphics tailored to diverse audiences. Dedicated to delivering creative solutions that align with brand identity and communication goals.

Skilled in Administrative Support with experience in managing schedules, organizing files, handling emails, and coordinating tasks. Proficient in data entry, document preparation, and customer service. Reliable, organized, and efficient, with a focus on keeping operations running smoothly. Familiar with Microsoft Office, Google Workspace, and other productivity tools.