Genevieve

Customer Service Specialist, Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

November 21st, 2024 (today)

Member Since

January 6th, 2017

Profile Description

* 9 years customer service representative
* 2 years Email and chat support representative
* Worked for telecommunications, retail accounts service recovery, appointment setting, and customer  inquiries
* Inbound and Outbound Campaigns
* Internet Research
* Typing
* Appointment Setting
* Lead Generation
* Data Entry 
* Scheduling meetings and clients appointment
* Email and Live Chat support
* Motivated and dedicated to my work duties
* Reliable and adaptable to change
* Can work well under pressure
* Ability to multitask
* Attentive to details and willing to learn and adapt a new system of working apps and Websites used:
* Amazon Management
*Amazon Onboarding & Backend
*Amazon Keyword Research
*Asana
*Zoho CRM Management
* Shopify store (dropshipping and Product research)
* Adobe Photoshop
* MS Office Apps
* Time tracking: Time Doctor, Hubstaff
* Communication: Skype, Viber, WhatsApp, Zoom, Slack
* Online Sharing: Dropbox, Google Drive
* Graphics: Canva
To add more I have arranged a fully personal room furnished with all kinds of virtual purpose elements like a professional computer, a strong internet connection, land phone, ensure I'm 24 hours available to the customers which is very important for a Customer Service Specialist.

Basic Information

Age
36
Gender
Female
Website
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Address
Davao city, Davao del Sur
Tests Taken
IQ
Score:  90
DISC
Dominance: 37%
Influence: 32%
Steadiness: 17%
Compliance: 15%
English
C2(Advanced/Mastery)
Government ID
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