GET TO KNOW ME :)
HI, HERE'S WHAT BEST DESCRIBES ME:
- Friendly
- Honest
- Straightforward
- Organized
- Determined
- Trainable
1. ADMINISTRATIVE SUPPORT (INSURANCE COMPANY)
- CRM Management: updating client information and taking notes
- File Management: organizing declaration pages, ID cards, and receipts
- SMS Management: texting for dues, inquiry, and marketing
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- Handled inbound calls professionally
- Made outbound calls for marketing
- Gathered information from potential customers to speed up quoting process
- Retained the canceling policies of clients
- Experienced in using Go To and Ring Central as dialers
- Proficient in using Agency Matrix, TurboRater, and HawkSoft
- Increased traffic flow in the business by approximately 60%
SOFT/HARD SKILLS:
- Customer Service
- Phone Support
- MS Office Tools, Notion, Ring Central, Go To, Agency Matrix, Teams, and more
- File Management
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- Travel Management
- Back-end Support
- Data Entry
- English Speaking
- Computer Skills
- Attention to Detail
- Proactive
- Time Management
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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