Executive Assistant / Real Estate Lead Generation

Specialized in providing real-time assistance to users. My role involved addressing queries, troubleshooting issues, and ensuring a seamless user experience through chat interactions. With a strong focus on customer satisfaction and technical expertise, I contributed to resolving concerns efficiently and maintaining a positive image for Microsoft services.

At Qualfon, I provided exceptional customer support by handling inbound and outbound calls, addressing inquiries, resolving issues, and offering product information to ensure customer satisfaction. I developed strong communication and problem-solving skills, effectively managing client concerns while maintaining a positive customer experience. My ability to handle high call volumes and deliver prompt, accurate assistance contributed to improved customer retention and overall service efficiency.

As an Executive Assistant at The Cash for Houses Group, I provide high-level administrative and operational support to ensure seamless real estate transactions and business processes. My responsibilities include managing schedules, coordinating client appointments, handling email correspondence, and organizing essential documents. I also play a key role in cold calling, lead generation, and database management, ensuring effective client engagement and streamlined workflows. With a strong focus on efficiency and attention to detail, I help optimize daily operations while supporting executive decision-making and business growth.

As an Appointment Setter at ProsperVA, I facilitated client acquisition by scheduling property viewings and consultations for real estate professionals. I contacted potential clients via LinkedIn, business emails, and calls, nurtured leads through follow-ups, and coordinated calendars to optimize scheduling efficiency. My role played a crucial part in ensuring a seamless sales pipeline and improved client engagement.

At BluePrint Corporation, I was responsible for identifying, qualifying, and engaging potential clients through targeted outreach efforts. I conducted extensive market research, cold calling, and email outreach to generate high-quality leads for the sales team. Utilizing CRM tools, I managed lead databases, tracked conversions, and optimized prospecting strategies to enhance sales opportunities.