General/ Executive Virtual Assistant

A dedicated and results-oriented E-Commerce Customer Service Manager with over 8 years of experience in driving exceptional customer support for leading brands. Known for my expertise in email support, managing high-volume inquiries, and leading teams to deliver outstanding service, especially during peak seasons like holidays. Skilled in streamlining operations, managing backlogs, and collaborating with cross-functional teams to ensure seamless order fulfillment, inventory checks, and smooth shipments. Passionate about creating customer-first environments and building strong, loyal relationships through proactive problem-solving and continuous process improvement. My focus is on fostering efficiency, optimizing workflows, and exceeding customer expectations in fast-paced e-commerce settings.

An organized and highly adaptable Executive Virtual Assistant with a proven track record in streamlining administrative tasks and supporting executives to operate at peak efficiency. I bring years of experience managing calendars, coordinating meetings, preparing reports, and handling a wide range of high-level tasks. Known for my proactive approach, I anticipate the needs of busy executives and provide seamless support that boosts productivity and allows leaders to focus on strategic goals. With excellent communication and problem-solving skills, I excel in remote environments, ensuring that operations run smoothly regardless of time zones or locations. Proficient in a variety of tools, including G Suite, Microsoft Office, Asana, and Slack, I’m adept at managing tasks and projects with precision and discretion. My commitment to confidentiality and attention to detail makes me an invaluable partner in driving business success.

Experienced Team Leader | Driving Performance and Collaboration A results-oriented Team Leader with a proven track record of guiding high-performing teams to achieve and exceed targets. With several years of hands-on leadership experience, I excel at motivating team members, fostering a collaborative environment, and driving continuous improvement. Adept at managing diverse personalities, I create a culture of accountability and trust, ensuring that every team member contributes to the collective success. Skilled in setting clear goals, delegating tasks efficiently, and providing constructive feedback, I help teams stay aligned and focused on organizational objectives. My leadership style emphasizes open communication, adaptability, and problem-solving, ensuring challenges are quickly turned into opportunities. Whether leading projects, improving processes, or boosting team morale, I bring a passion for people and performance to every role I take on.