Andria

Virtual Assistant

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Overview

Looking for gig work

at $5.60/hour

Bachelors degree

Last Active

December 3rd, 2024 (yesterday)

Member Since

August 12th, 2024

Profile Description

My name is Andria, and I’m a 24-year-old graduate with a Bachelor of Science in Computer Science. I have developed a strong foundation in customer service and virtual assistance through a series of roles across different sectors. I began my career at Ibex Global, where I spent 4 months as a customer service representative handling email support for a retail account. This role allowed me to refine my written communication skills and attention to detail. I then moved to Alorica for 6 months, where I managed inbound calls in the healthcare sector, further honing my ability to handle complex inquiries and sensitive information with professionalism. Following that, I worked at Genpact for 7 months as a process associate, focusing on outbound calls for a collections account. This position enhanced my skills in managing financial discussions and ensuring compliance with policies. Most recently, I have spent a year as a virtual assistant, leveraging my diverse experience to provide high-quality support in administrative tasks, project management, and client communications. My background combines technical expertise with a strong customer-centric approach, making me well-equipped to handle a range of virtual assistant responsibilities effectively.

Top Skills

Customer Support » Customer Service

Experience: 1 - 2 years

With a strong background in customer service, I have developed exceptional communication and problem-solving skills that allow me to effectively address customer needs and enhance their experience. I thrive in fast-paced environments, where I am able to maintain a positive attitude while managing multiple inquiries. My experience includes working in retail and hospitality, where I learned the importance of empathy and attentiveness in building rapport with customers. I take pride in ensuring that every customer leaves satisfied, and I continuously seek ways to improve service delivery. I am passionate about creating memorable experiences and fostering lasting relationships with clients.

Virtual Assistant

Experience: Less than 6 months

As a dedicated virtual assistant, I bring strong organizational and communication skills to support busy professionals and businesses. With experience in managing administrative tasks, scheduling appointments, and handling customer inquiries, I excel at streamlining operations to enhance productivity. My proficiency in various digital tools and software allows me to efficiently manage projects and collaborate effectively with team members. I am detail-oriented and proactive, always seeking ways to improve processes and ensure smooth workflows. My goal is to provide reliable support that allows clients to focus on their core responsibilities while I take care of the details.

Other Skills

Basic Information

Age
24
Gender
Female
Website
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Address
Silang, Cavite
Tests Taken
IQ
Score:  88
DISC
Dominance: 46
Influence: 6
Steadiness: 29
Compliance: 19
English
C2(Advanced/Mastery)
Government ID
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