Rockstar General Virtual Assistant | Customer Service | SMM

Answering customer inquiries via phone or chat in which line of business is needed, providing clear and detailed explanations to help resolve issues.

As a customer service representative with strong creative problem-solving skills, I excel at finding effective, customer-centered solutions to complex issues. I am resourceful and proactive, using my knowledge of customer service tools and empathy to address concerns quickly and effectively. My goal is to turn challenges into positive experiences, enhancing customer satisfaction and loyalty by thinking outside the box.

I'm a trained Virtual Assistant specializing in administrative support, social media management, and customer service. I bring strong skills in content creation, email management, scheduling, and CRM tools, helping businesses streamline their operations and enhance their online presence.

Developed proficiency in social media management strategies, including content creation, scheduling, engagement, and analytics assessment.

Acquired skills in graphic design using Canva, including creating visually appealing content for various platforms and purposes.

Trained in calendar management practices, including scheduling appointments, coordinating meetings, and organizing events to maximize time efficiency.

Trained in accurate and efficient data entry techniques, with a strong focus on maintaining the integrity and organization of information.

Acquired skills in video design using Canva, including creating visually appealing content for various platforms and purposes.