Dedicated and detail-oriented professional with extensive experience as a Medical Administrative Assistant, Customer Service Representative, and Grant Writer. Proficient in managing patient appointments, processing insurance claims, verifying patient records, and maintaining compliance with confidentiality and HIPAA guidelines. Skilled in coordinating with healthcare providers, preparing medical reports, handling billing and coding, and managing electronic health records (EHR) systems. Adept at delivering exceptional customer service, addressing patient inquiries with empathy, and ensuring smooth clinic operations. Experienced in grant writing, with a proven ability to research, draft, and submit successful funding proposals. Known for strong organizational skills, multitasking abilities, and a commitment to excellence in all tasks.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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