I am a graduate of Bachelor of Science in Information Technology and educator by profession. However, I discovered my true passion lies in providing exceptional service to others and now I am a dedicated customer service representative.
I take great pride in ensuring every customer I encounter receives exceptional care and attention. My passion for helping others drives me to provide the best service possible.
Experience: 5 - 10 years
I am a customer service representative for 7 years at Valencia Cable TV Network Inc. A local company in our city which provide cable and internet connection services. As a customer service representative, I handle both inbound and outbound calls to assist subscribers with their concerns. Through this experience, I have learned the importance of patience and understanding when addressing each customer’s needs. By actively listening and providing effective solutions, I am able to gain their trust and deliver excellent support.
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