I had an extensive training program in Virtual Assistant which equipped me with the latest tools and trends in admin management support. With over 5 years of dedicated service, I had the privilege of providing outstanding assistance to clients in both Customer Service and Virtual Assistant roles in a fast-paced environment without compromising good quality of service. Skilled in data gathering, efficiently inputting data into Excel, organizing, prioritizing
Experience: 2 - 5 years
- A Concierge, Detail-oriented with the ability to manage multiple tasks efficiently. Proficient in using digital tools and platforms such EMR (Electronic Medical Record) - I assist members in navigating processes such as adding providers, checking authorizations, and investigating claims. Additionally, I manage escalation emails to facilitate effective communication and resolution.
Experience: Less than 6 months
- I'm doing ETA's - it involves going through every order and getting a delivery date from the vendor or system, and then sending estimated delivery date to the client - Stay in communication with clients within the brand promise turnaround times. - Review, ensure accuracy and keep up to date on lead times and communicate changes to clients as required.
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