Real Estate VA, Admin Assistant, Customer Service

Overview

Looking for part-time work (4 hours/day)

at $4.00/hour ($352.00/month)

Bachelors degree

Last Active

March 12th, 2025 (today)

Member Since

January 28th, 2024

Profile Description

An experienced Real Estate Virtual Assistant specializing in property listing research, vacancy and occupancy tracking, and rental rate analysis using platforms like Zillow, Redfin, Upgrade to see actual info, and Hello.Ai. I focus on providing valuable insights to investors, realtors, and property owners, helping them make informed decisions. With expertise in data entry, proofreading, quality checks, and database updates, I ensure that all information is accurate and up-to-date to support effective decision-making.

Real Estate Virtual Assistant:
Research & Analysis
Conduct property listing research on platforms like Zillow, Redfin, Upgrade to see actual info, and Hello.Ai
Track vacancy and occupancy rates to provide real-time market insights
Analyze rental rates and trends for pricing strategies
Data Management
Data entry and database updates
Proofreading and quality checks for data accuracy
Generate detailed property reports for investors, realtors, and property owners
Administrative Assistant:
Administrative Support
Internet research and data collection
File and document organization
Document conversions (PDF, Word, Excel)
Communication & Organization

Email management and organization
Correspondence tracking and response
Schedule and facilitate meetings
Task Management
Time and calendar management
Meeting presentation and report creation based on available data
Light experience with digital transaction management services like DocuSign
Gathering data from websites and entering it into spreadsheets
Customer Service:
Customer Support
Provide data insights to investors, realtors, and property owners
Respond to inquiries and support requests
Follow proven workflows and processes to ensure efficient service
Troubleshooting & Conflict Resolution
Basic troubleshooting and de-escalation techniques
Soft upselling and retention attempts
Escalation when necessary
Social Media Assistance:
Content Management
Content creation and design using tools like Canva
Develop and maintain content calendar
Schedule social media posts
Community Engagement
Engage with followers and respond to comments/messages
Monitor and manage social media interactions
Tools & Platforms Experience:
Google Workspace, Microsoft Office, and real estate platforms (Zillow, Redfin, Upgrade to see actual info, Hello.Ai)
Project management tools: Trello, ClickUp, Slack, Asana
Social media tools: Hootsuite, Buffer, Meta Business Suite
Communication tools: Zoom, WhatsApp, Upgrade to see actual info, Skype
Digital design tools: Upgrade to see actual info, CapCut
Document management: Expensify, DocuSign