Experienced administrative professional with over 10 years in office support, 2 years as an inbound customer service representative and real estate virtual assistant. I am now expanding my skill set to include executive/personal virtual assistance. I am organized, detail-oriented, trustworthy and eager to contribute to either a business or career executive and even dynamic team. Hardworking, Committed, Honest, Adaptable, and Trainable - values I live by.
Here are the following services I can offer to you and your business as well as tools and software I utilize:
Real Estate Admin VA:
Researcher
Data Entry
Administrative Support
Internet Research
Data Collection and Data Entry
File and document organization
Document conversions (PDF, Word, Excel, Text
Host and facilitate meetings
Correspondence tracking and response
Computer and Digital Skills
Customer Service
Customer Support and Resolution
Follow proven workflows and processes
Basic Troubleshooting
Soft Upselling
Soft Retention Attempts
De-escalate Attempts
Escalation when necessary
Executive/Personal Assistanc
Time and Calendar Management
Travel and Event arrangements assistance
Meeting Presentation and Report creation based on available data
Facilitate and recording minutes during meetings
Expenses tracking and segregation
Light Experience with digital transaction management service like DocuSign
Gathering data from a website and entering it into a spreadsheet
Import or Retype Sc
Other administrative task when demand requires
Social Media Management
Content Creation
Content calendar
Scheduling post
Community Engagement
Basic Canva creative design
Amazon Virtual Assistant Course 2024 (Udemy Certified)
Knowledge and Understanding on the following;
Amazon Seller Central platform
Supply Chain Management
Keyword Research
Basic Product Research
Basic Copy Writing
Listing Optimization
Reporting and Data Analytics
Task Tracking Software and Project Management Tools Experience
Trello, Click up, Slack, Asana
Tools Experience (Personal and at Work)
Google Workspace, Microsoft Applications, Chat GPT, Merlin Ai, Yelp, Expensify, Hootsuite, Buffer,
Experience: 1 - 2 years
Inbound Customer Service Representative for two years servicing telecom and credit card services for clients based in the U.S.
Experience: 10+ years
Leveraging 10 years of experience in streamlining operations to enhance efficiency and support the achievement of the organization’s goals.
Experience: Less than 6 months
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