Virtual Assistant

-Managing multiple properties as a Cohost with Airbnb STR platform. -Communicating with guests -Coordinating with the host and cleaners -Giving Feedback and reviews consistently -Updating calendars from time to time -Resolving issues independently with less supervision and etc...

As an administrative personal assistant, I have gained valuable experience in managing various tasks that contribute to the efficient operation of office environments, particularly within the Australian migration sector. My key responsibilities and experiences include: Client Information Management: I efficiently handled client data, ensuring that all information was accurately entered, updated, and organized in systems such as HUBSPOT CRM. This involved maintaining confidentiality and complying with data protection regulations. Document Preparation and Management: I was responsible for preparing, reviewing, and managing essential documentation for migration applications. My attention to detail ensured that all documents were complete and met the required standards before submission. Communication: I served as a primary point of contact for clients, providing timely updates and responding to inquiries via email and phone. My strong written and verbal communication skills allowed me to convey information clearly and professionally. Scheduling and Coordination: I managed appointments and meetings, coordinating schedules for team members and clients. This involved effective time management and the ability to prioritize tasks to ensure all deadlines were met. Data Entry and Reporting: I frequently entered work orders and other essential information into job management systems, ensuring data accuracy and consistency. I also generated reports to track the progress of client applications and other administrative tasks. Problem Solving: I developed strong problem-solving skills, addressing any issues that arose in the workflow and finding efficient solutions to keep operations running smoothly. Collaboration: I worked closely with team members to streamline processes and improve operational efficiency, fostering a collaborative environment that contributed to overall team success. Through these experiences, I have honed my organizational skills, attention to detail, and ability to manage multiple responsibilities effectively, making me a reliable and proactive administrative personal assistant.

I was an Airline customer service agent for 3 long years at a prestigious airline company in Philippines and have been able to develop my skills magnificently. Resolving crucial problems and dealing with irate passengers is just a piece of cake.

As an Airbnb cohost, I would consider chat support as one of the roles of my job experiences. Communicating with guests, from inquiries to the end of complete booking, giving all the information they need, and giving them the best customer service through consistent communication.

I don't have any virtual experience with English/Tagalog transcriptions virtually but I believe my capability of speaking and writing English fluently is the most essential need for this role to become a great translator.

As a former Airbnb Cohost and Airline Customer Service Agent, data entry plays a major role in my previous jobs for completing and typing multiple pieces of airline passengers'/ guests' information into spreadsheets and folders.